top-up-from-bank-account

Now, You Can Top-up Your eZ Cash Wallet Using Your Bank Account!

Make your life easier with eZ Cash! Introducing ‘Bank Top-ups’ for your eZ Cash wallet. Our latest feature allows you to configure your bank account with the eZ Cash app to top-up your eZ Cash wallet.

How to top-up :

  • Step 1 – Open the eZ Cash app and select ‘Top-up from Bank Account’ on your home page
  • Step 2 – Click on the top left + mark to add your bank details
  • Step 3 – Enter your bank details and agree to the terms and conditions
  • Step 4 – Enter the exact amount the bank has debited from your account to confirm (check the exact amount using online banking, SMS banking or calling the bank’s hotline)
  • Step 5 – After successfully adding your account, you can select your bank and top-up your eZ Cash wallet

The eZ Cash Bank Top-up is available with :

  • Sampath Bank
  • Nations Trust Bank
  • Bank of Ceylon
  • Cargills Bank
  • Lanka Orix Finance
  • Commercial Leasing Company

Terms and Conditions

  • Customers can delete the added bank account on the app
  • The eZ Cash app does not store bank information
  • Money in your eZ Cash wallet cannot be transferred back into your bank account
  • If another customer logs onto the eZ Cash app with the same device but a different mobile number, then the previous customer’s account information will be automatically deleted for security reasons (however, the customer can add the account again)
  • Maximum top-up limit is Rs.10,000

For any complaint or query related to this service, please contact the below mentioned, regardless of the bank.
E-mail - eZCashHelpDesk@dialog.lk
Contact Number - 7111

 

FAQs

1. How do I top-up via the eZ Cash app?
To top-up your eZ Cash wallet via Top-up from Bank Account function, you should open the app and select Top-up from Bank Account and register. Once the details are entered, you will be able to top-up your eZ Cash wallet up to a limit of Rs 10,000.

2. What are the banks Top-up from Bank Account is available from?
You can top-up your wallet from :

  • Sampath Bank
  • Nations Trust Bank
  • Bank of Ceylon
  • Cargills Bank
  • Lanka Orix Finance
  • Commercial Leasing Company
We will be adding more banks for your convenience, in the future.

3. What security measures are in place for this service?
Top-up from Bank Account is wholly under Central Bank supervision and function fully under their rules and regulations. In addition, the eZ Cash App does not store your bank information.

4. What is the maximum limit for transactions and what are the bank charges?
The maximum limit is currently Rs.10,000 for both Classic and Power Wallet users.

5. Who can I contact for more information?
E-mail - eZCashHelpDesk@dialog.lk
Contact Number - 7111