ez cash Migration

eZ Cash on Dialog Pay

To give a much faster and a better app experience, all our eZ Cash users are now invited to Register or link their eZ Cash wallet on Dialog Pay app.

  • Download the Dialog Pay app
  • Register for an eZ Cash wallet.
  • Click on “link your eZ Cash account” option
  • Log on to Dialog Pay app whenever you want to send money/ make a bill payment/ perform any other transaction and simply chose “eZ Cash wallet” as the payment option.

To give a much faster and a better app experience, all our eZ Cash users are now invited to Register or link their eZ Cash wallet on Dialog Pay app

eZ Cash on Dialog Pay

  • Simple and easy registration
  • Send money to any eZ Cash Wallet without a bank account.
  • Pay your mobile bills/utility bills/ institutional payments and more on real time basis.
  • Get Lesi Credit to your wallet directly, get a loan to pay your bills and perform a variety of transactions offered on the Dialog Pay App.
  • Get Inward Remittances directly to the eZ Cash Wallet.

FAQ’s

How do I connect my eZ Cash wallet to the Dialog Pay App?

  • Simply log on to the Dialog Pay app.
  • Click “Link your eZ Cash wallet” option available on the home page itself.
  • You will be asked to enter your eZ Cash PIN to verify once.
  • Continue to use the eZ Cash service via the Dialog Pay app

Can I register for an eZ Cash Wallet through Dialog Pay?

Yes, eZ Cash customer wallet registration have been made easy via the Dialog Pay App, log in to the Dialog Pay app and click on the eZ Cash tile and submit the personal information along the desired PIN to complete the eZ Cash registration.

Can I register for an eZ Cash Wallet with a different number other than Dialog Pay registered number?

No, You can only register for an eZ Cash Wallet on the same Dialog Pay Registered number, if you want to Link an eZ Cash wallet on Dialog Pay, you will have to de-activate the current wallet via sending an email to eZCashSupport@dialog.lk and de-activate the previous account, afterwards you can register via the same Dialog Pay registered number for an eZ Cash Wallet (Note – Only 1 eZ Cash Wallet can be active under 1 NIC)

Can I link more than 1 wallet on Dialog Pay.

No, only 1 eZ Cash Wallet can be active under 1 NIC.

What do I do if I encounter any issue while registering via the Dialog Pay App.

Please drop an email to eZCashsupport@dialog.lk mentioning the error along with screenshots of the said error and the number that was tried.

Why is it giving me an error while registering via Dialog Pay?

Corporate Customers and KYC Invalid customers will not be able to register instantly, corporate customers will have to liaise through the corporate account manager and if customers are shown the Invalid KYC error, the said customer will have to visit an arcade and submit KYC information to activate an eZ Cash Wallet.